NEW DELHI: Air India flights — both domestic and international — operated on its Airbus A350, Boeing 787-9 and some A321neo aircraft will now have Wi-Fi internet. This makes the Tata Group company the first Indian airline to offer in-flight Wi-Fi connectivity on domestic flights, “enabling travellers to browse, access social media, catch up on work, or text friends and family.” AI says “Wi-Fi is complimentary for an introductory period and will progressively roll on other aircraft in its fleet over time.”
Accessible on Wi-Fi-enabled devices such as laptops, tablets, and smartphones with iOS or Android operating systems, the in-flight Wi-Fi will also allow guests to connect multiple devices simultaneously when above 10,000 feet, subject to depend on factors such as satellite connectivity, overall bandwidth usage, routes and Govt restrictions.
“Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency. Whatever be one’s purpose, we are confident that our guests will appreciate having the option of connecting to the web and enjoy the new Air India experience on board these aircraft,” said Rajesh Dogra, AI’s chief customer experience officer.
The deployment of Wi-Fi on domestic routes follows an ongoing pilot programme on international services operated by the Airbus A350, select Airbus A321 neo and Boeing B787-9 aircraft serving international destinations including New York, London, Paris and Singapore.
How travellers can access Wi-Fi on board Air India flights:
- Enable Wi-Fi and go to Wi-Fi settings
- Select the ‘
Air India Wi-Fi ’ network - Once redirected to the Air India portal on the default browser of the device, enter the required details such as PNR and last name
- Access complimentary internet service
