How scammers use psychological tactics to trick even the tech-savvy in digital arrest fraud | Delhi News


How scammers use psychological tactics to trick even the tech-savvy in digital arrest fraud
Digital arrest scams trick people into providing personal and financial information by preying on their fear, urgency and authority perception

NEW DELHI: Imagine receiving a chilling phone call from a stranger claiming to be a law enforcement officer, accusing you of a crime you never committed, and demanding immediate payment of fine or verification of your account balance to avoid arrest. Your heart racing and your mind reeling, you’re forced to make a split-second decision that could either save or ruin your life.
Welcome to the sinister world of digital arrest scams, where fear, deception and manipulation reign supreme. The digital arrest scam has become a pervasive threat, with thousands of people falling victim to this cleverly crafted scheme every year.
Interestingly, the victims of this scam are neither poorly aware nor uneducated. So, how is it that even the knowledgeable and tech-savvy individuals, who can operate net banking and other banking facilities with ease, fall prey to the digital arrest scam?
The answer lies in the scammer’s cunning use of psychological manipulation, which can catch even the most cautious off guard, investigators and psychologists say. The digital arrest scam, they argue, is a masterclass in exploitation, using fear, urgency and authority to create a perfect storm of panic and confusion.
“Scammers pose as law enforcement officials or govt agents, using firm tones and spoofed phone numbers to extract personal and financial information from their victims. As the victim’s anxiety spirals, the scammers seize the opportunity to manipulate their actions to create a false sense of obligation,” a senior cyber cell officer explained.
At its core, the scam relies on psychological manipulation, preying on the fear and vulnerability of its victims. The scam typically begins with a phone call or message from a scammer claiming that the victim has an outstanding warrant or drugs in his parcel, and that immediate action is required to avoid arrest or further penalties.
The scammer’s tone is often firm and authoritative, designed to instil fear and a sense of urgency in the victim. They may use spoofing techniques to disguise their phone number, making it appear as if the call is coming from a legitimate govt agency.
As the victim becomes increasingly anxious and fearful, the scammer will begin to extract personal and financial information. They may ask for payment via prepaid debit card, wire transfer, or other untraceable methods.
“The scammer’s goal is to create a sense of panic and confusion, making it difficult for the victim to think clearly or seek outside help. They may use high-pressure tactics, threatening to arrest the victim or seize their assets if payment is not made immediately,” said an investigator.
In many cases, the scammer will also use psychological manipulation to control the victim’s actions. They may use phrases like “you’re a good citizen” or “we’re trying to help you” to build trust.
“As the victim realises they have been scammed, they often feel a mix of emotions: shame, anger and relief. They may wonder how they fell victim to such a blatant scam, but the truth is that these scammers are experts at exploiting human psychology,” said a Delhi-based senior psychologist.
The digital arrest scammers’ use of fake backgrounds and men in uniform is a clever tactic that adds a layer of authenticity to their deceit. “By using sophisticated technology to create a fake police station background, complete with the sounds of a bustling police station, the scammers create an immersive experience that convinces the victim that they are indeed speaking with law enforcement officials,” said another investigator.
The presence of men in uniform, often visible on screen or heard in the background, further reinforces the illusion, making it increasingly difficult for the victim to question the scammer’s legitimacy. This carefully crafted illusion of authority and urgency enables the scammers to manipulate the victim’s fears and extract sensitive information, ultimately leading to financial exploitation.
To avoid falling into this trap, it’s crucial to remain vigilant and skeptical, verifying the identity of unsolicited callers and never providing personnel information like bank balance details, investigators advise. Ignoring such calls which talk about drugs in courier is the best remedy suggested by cops.
“Tell your friends and family that there is nothing such as digital arrest. Just pass on the word as awareness is key in curbing such social engineered crimes,” a senior cop added.





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